Frequently Asked Questions Amid COVID-19
We are answering reference questions by telephone at 308-784-2019 Monday through Thursday 8:00am-7:00pm, Fridays 8:00am-5:00pm, and Saturdays 9:00am-1:00pm and provide information to the best of our ability. You can also contact us:
Our Virtual Library is Open. Click on Downloadable Books tab above for more information, including how to login or set up accounts. If you do not know your library card number or pin number/password, please call us at times listed above for help.
Specific Information about Cozad resources related to COVID-19, please see https://cozadne.net/covid-news.
Is the library open?
Our hours have returned to normal (see above). Please read and follow all signs as you enter the library. As of May 24, 2021, public computer use is open for 30 minutes per patron, and masks continue to be required in that room. You also must have a computer user agreement form on file. If you do not, you will need to fill that out first.
Books By the Back Door (curbside service) continues for those who are hesitant about entering the library, although patrons are welcome to come inside the library at any time during open hours. Access our catalog and put books on hold whether or not you want to use books by the back door.
Are you/will you be offering curbside service so I can return materials or checkout materials?
Yes. Our book drops on the north side of the building are open and are checked daily for you to return items. Our Books by the Back Door (curbside service) continues as long as you hold the books via our catalog and call us at 308-784-2019 when you arrive. If you have been ill, do not attempt to hand items you need to return to the staff. Place those in the book drop, preferably in a bag letting us know you have been ill. If you or anyone in your family is sick, please do not call us to check out items. It is better to not return items if you are sick; simply call us at 784-2019 and ask for an extension.
How can I put specific items on hold to check out?
If you know exactly what you are looking for, you may either call us or you can login to your online account by clicking on the Catalog tab at the top of the website. If you do not know your library card username or password, please call us at 784-2019. Feel free to browse and put items on hold via the catalog, but come in to the library and browse if you do not feel comfortable with technology. Each day you are invited to come in the library, where 30 minutes of that time spent may be in the computer lab.
Can you mail items to me?
No. Our budget was not set up to absorb a books by mail type of service. We do have downloadable books, audiobooks, and digital magazines available for you to use at home.
When are my items due?
Item due dates have not changed and those due dates should be stamped or written on the inside Date Due card. Most items have a 2 week checkout. Cakepans and backpacks have a one week checkout. Dvds have a 3 day checkout. You can always call us at 784-2019 and ask for an extension if you need longer time. Generally, we can approve the extension as long as the item has not been requested by others, or if you have already had the item for longer than 3 total checkouts/renewals.
Are you assessing fines?
Yes. Fine forgiveness ended in July 2020. At different times throughout the year, we do offer Fine Free Weeks and Food 4 Fines. Check our newsletter regularly for more information.
Are you taking donated items right now?
We are taking donated items, but as always, not accepting textbooks, dictionaries, encyclopedias or VHS tapes. If items are not in good shape, please do not donate them to us. We always try to use them in our collections if they meet collection criteria, or we will put them on our Foundation book sale which occurs annually.
What are your returned material quarantine procedures?
We are cleaning most items with a book cleaner as they are returned. Staff may use gloves, wash their hands per CDC guidelines, or use hand sanitizer depending upon the scope of work being done by them at the time.
My kids miss your programming. What virtual programming are you doing?
As our staff is limited, our virtual programming is also limited. As of April 2021, we returned to in-person programming. Most of these programs are by registration, so please look under Youth Programs to see what is currently being offered. Our Newsletters also allow you to see upcoming or ongoing programming and what restrictions may be in place.
What is the status of public or private meetings at the library?
As of April 2021, the Board Room is available for groups and must be scheduled in advance to guarantee availability. The Conference Room is also available for meetings and must be scheduled in advance to guarantee availability. Both rooms require a deposit of $20 (refundable upon inspection after the event). As of May 24, 2021, 3quipment (dvd, vhs, projector, etc.) is available for organizations to use in a meeting. There may be other restrictions regarding meeting protocol due to COVID-19 depending on the information provided to us by Two Rivers Health Department. Please call us at 784-2019 for more information if you are interested in scheduling a meeting. You may always click on our Calendar tab above to see what's happening at the library.
Wilson Public Library
910 Meridian Ave, Cozad, Nebraska 69130, United States